Right of rescission

You've got that Right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day

- where you, or a third party other than the carrier and designated by you, have taken possession of the goods, provided you have received one or more goods as part of a ordered a uniform order and this will be delivered uniformly
- on which you or a third party named by you, who is not the carrier, took possession of the last goods, provided you have ordered several goods as part of a single order and these are delivered separately
- on which you or a third party named by you who is not the Carrier is the last part delivery or have taken possession of the last piece, if you have ordered goods that are delivered in several partial shipments or pieces.

To exercise your right of withdrawal, you must

ESERA GmbH
Am Bleichanger 33
87600 Kaufbeuren / GERMANY
FAX: +49 8341 9998010
Email: info@esera.de

VAT ID: DE298610059
tax number 125/125/00208

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form for this , but this is not mandatory ben is.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation
If you cancel this contract, we will owe you all payments we have received from you, including delivery costs (except for the additional costs resulting from you choosing a different method of delivery than have chosen the cheapest standard delivery offered by us) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.For this repayment we use the same means of payment that you used in the original transaction unless something else has been expressly agreed with you; under no circumstances will you be charged for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to the address given on the delivery note or to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Reasons for exclusion or expiration
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery  
- for the delivery of goods if these are inseparable after delivery due to their nature with a other goods have been mixed
- for the delivery of sound or video recordings or computer software in a sealed package if unsealed after delivery
 

Our cancellation form and return slip:

Return Consignment Form

(To open the PDF files offered for download, you need an additional program, such as Adobe Acrobat Reader, which you can download can be downloaded free of charge from the Internet. You can find the current version of Adobe Acrobat Reader here.)